Billing
Get help with TELUS eClaims, HCAI, OHIP, MB Health, other third-party billing, private patients, insurance, day-to-day transactions, credits, gift cards, payables and more here.
Day to Day
- How to Create a Quick Invoice
- How to Invoice a Patient with Two Insurance Records
- How to Correct a Payment Type
- How to Void a Transaction
- How to Apply a Product Refund
- How to Apply a Patient Discount
Gift Cards / Credits / Discounts
- How to Add a Credit to a Patient's Account
- How to Use the Patient Loyalty Program
- How to Create a Giftcard
- How to view credits/gift cards
- How to add Credits to Patients
- How to create a credit (overpayment)when paying an Invoice
HCAI
- HCAI Overview & Setup Checklist 🎥
- How to Connect your HCAI Facility to Juvonno
- How to Set Up Practitioners for HCAI
- How to Set Up HCAI Products & Services
- How to Import HCAI's Insurance List & Injury Codes
- How to Create an HCAI Insurance Profile 🎥
Billing History
- History : Detailed Billing Tab 🎥
- History : Appointments Tab
- History : Claims Tab
- History : Sales Orders Tab
- History : Invoices Tab
- History : Payments Tab
MB Health
- How to Create Manitoba Health Claims for Chiropractic Services Rendered
- How to Create a Submission File for Manitoba Health
- How to Create a Claim for Manitoba Health
- How to Parse a Remittance from Manitoba Health
- How to Create a Claim with Manitoba Health
- How manage Rejections and Delete a submission
OHIP
- How to Register with OHIP
- How to Set Up OHIP Settings
- How to Set Up Practitioners for OHIP Billing
- How to Import & Update OHIP Fee Codes
- How to Create, Void and Edit an OHIP Claim
- How to Manage OHIP Billing Submissions & Parsing
Other Third Party Claims
- How to Activate and Auto-Populate Insurance Claim Submission Forms for Patients
- How to Generate Insurance Forms For Patients to Submit
- How to Enable Insurance Forms for Patients to Submit
- How to Create Third Party Batch Invoices
- How to Pay Batch Invoices
- WSIB Block Billing
Patient Insurance
Private Patients
Teleplan
- How to Sign Up with Teleplan
- How to Set Up Teleplan & Practitioners
- How to Set Up ICBC, WCB, MSP Patient Insurance
- How to Create a Teleplan ICBC Claim
- How to Create a Submission and Parse a Remittance for Teleplan
- How to Create Teleplan Claims
Telus
- How to Set Up the TELUS Health eClaims Integration
- How to Add Patient Insurance Policy Details to Their Profile
- How to Set Up Your Telus System
- How to Reconcile Telus Payments
- How Does Telus Show Payments in Juvonno?
- How to Set Up a Telus Insurance in the Patient Profile