How can we help?
Juvonno's Help Center is here to provide support, tips, and troubleshooting.
Help Topics
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Getting Started
How to set up your clinic, staff users, schedules, and workflows. Access user onboarding guides and instructions on h...
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Staff User Settings
Administrators, practitioners, data privacy & security controls, and staff management tools including sales commissions.
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Scheduling
Appointments, schedule settings, schedule configuration, and advanced scheduling tools like the waitlist.
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Patient Management
Charting, patient profiles, treatment plans, history, practitioner dashboard, prescriptions, Telehealth, Physiotec, P...
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Billing
TELUS eClaims, HCAI, OHIP, MB Health, other third-party billing, integrated payment gateways, insurance, private pati...
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Communication
Appointment reminders, email notifications, JComm patient messaging, JComm team messaging, two-way fax, letters, and ...
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Patient Portal
Patient Portal setup, settings, and how to customize the overall patient experience on the Portal.
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Reports
A full inventory and descriptions of reports ranging from accounting and clinic statistics to sales and scheduling.
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Advanced Clinic Settings
Advanced settings for accounting, system & company settings, products & services, schedules & holidays, treatment pla...
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New Features & Updates
The scoop on new features, bug fixes, and other improvements made to Juvonno over time.
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Privacy & Compliance
Learn how Juvonno's infrastructure aligns with global privacy and compliance standards
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Technical Support
Get answers to common technical support and security questions and learn how to troubleshoot device issues.