How can we help?

Help Topics

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  Getting Started

  A complete step-by-step guide to setting up your staff, clinic, schedules, and workflows in Juvonno. Access administr...

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  Billing

  Get help with TELUS eClaims, HCAI, OHIP, MB Health, other third-party billing, private patients, insurance, day-to-da...

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  Communication

  Get help with appointment reminders, email notifications, JComm's patient messaging & team messaging, telehealth, two...

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  Electronic Medical Records

  How-tos & overviews of charting, treatment plans, patient profiles, history, the practitioner dashboard and prescript...

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  Scheduling

  How to manage appointments, adjust your schedule settings, and use Juvonno's advanced scheduling tools

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  Patient Portal

  How to set up your patient portal for online booking, adjust settings, customize the patient experience, and implemen...

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  Reports

  A full inventory and descriptions of canned and custom reports ranging from accounting and clinic statistics to sales...

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  Staff Account Settings

  How to manage administrator & practitioner profiles, data privacy & security controls, and other staff management tools.

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  Advanced Clinic Settings

  Dive deeper into Juvonno's advanced settings for accounting, companies & contacts, forms & letters, groups & categori...

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  New Features & Updates

  The scoop on new features, bug fixes, and other improvements made to Juvonno over time.

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  Privacy & Compliance

  Learn how Juvonno's infrastructure aligns with global privacy and compliance standards

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  Technical Support

  Get answers to common technical support and security questions and learn how to troubleshoot device issues.