Q&As

Get answers from fellow Juvonno users on how to troubleshoot, optimize features, and implement best practices.

Insurance Field Changes to Other After Dependent is Added
- Wendi Thiessen
- August 03, 2023 17:06
- 0 votes
- 1 comment
HELP! I've lost my two-factor authentication device.
- J-Community Manager
- March 29, 2023 15:19
- 1 vote
- 1 comment
Why can't I send an invoice on HCAI?
- J-Community Manager
- March 22, 2023 16:24
- 0 votes
- 1 comment
I am trying to set up my availability at 2 clinic locations. I want to be available at location 2 on Tuesday afternoons and Wednesday mornings. How do I make this happen? Answered
- J-Community Manager
- Edited March 22, 2023 15:44
- 0 votes
- 1 comment
Why can't I see practitioners on my dashboard? Answered
- J-Community Manager
- Edited March 22, 2023 15:45
- 0 votes
- 1 comment
How do I create a new admin profile? Answered
- J-Community Manager
- Edited March 22, 2023 15:45
- 0 votes
- 1 comment
Why can't I delete documents? Answered
- J-Community Manager
- Edited March 22, 2023 15:45
- 0 votes
- 1 comment
Help! I billed the wrong patient how do I void the invoice? Answered
- J-Community Manager
- March 09, 2023 21:41
- 0 votes
- 1 comment
Patient Portal Update March 2023: How do I find a specific clinic location's Portal URL?
- J-Community Manager
- Edited April 05, 2023 20:18
- 0 votes
- 1 comment

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