HELP! I've lost my two-factor authentication device.

J-Community Manager
1

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1 comment

  • Comment author
    J-Community Manager
    • Official comment

    Easy fix! Have another admin at your clinic open your profile then go to the Login tab and select Reset 2FA Secret. This will disable two-factor-authentication on your account and you will be able to log in without it. 

    You can re-activate 2FA later on once your device is located or replaced!

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