Why can't I send an invoice on HCAI?

J-Community Manager

Commonly asked support question.

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1 comment

  • Comment author
    J-Community Manager
    • Official comment

    Oooh, there might be a few issues for that. The main one being the invoiced items do not match the treatment plan or the codes are missing. Those are the top two reasons and resolve about 95% of issues.

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