Wibbi allows practitioners to create personalized home exercise programs (HEPs) and share them with patients. When integrated with Juvonno, exercise programs can be created directly from a patient's profile, automatically saved to the patient's documents, and made available through the Patient Portal. This article explains how to create a home exercise program, access the completed program in Juvonno, and share it with a patient.
When to Use This
Use this article when:
- You need to create a new home exercise program for a patient
- You want to access a previously created Wibbi exercise program from a patient's profile
- You need to share a home exercise program through the Patient Portal
What You Need
Before you begin:
- The Wibbi integration must be configured
- Your clinic must have an active Wibbi subscription
- The patient must have a patient profile in Juvonno
- The patient must have access to the Patient Portal (only if sharing via the portal)
How to Create a New Exercise Program
- Open the patient's Patient Profile
- Select the Wibbi tab
- Click +Create a New Exercise Program
- Wibbi will launch in a new window
- Create the exercise program in Wibbi
- If you need assistance with this, get in touch with Wibbi for support
- Save the program in Wibbi
- Return to Juvonno and refresh the patient's profile
- Open the Wibbi tab to view the newly created program
How to View the Exercise Program
- Go to the Wibbi tab in the Patient Profile
- Under Exercise Programs, click the program name
- The program PDF opens in a separate browser tab
How to Share the Exercise Program in the Patient Portal
The exercise program is automatically added to the Patient Profile under Documents.
- Open the patient's Patient Profile
- Click the Documents tab and find the exercise program
- Find Visible in Portal and click the + icon
- The green checkmark indicates that the document is available when the patient is logged in to the Patient Portal
Result
The exercise program has been created in Wibbi, saved to the patient's documents in Juvonno, and shared through the Patient Portal. Patients can log in to the portal to view and access their home exercise program.
Things to Know
- If you created and saved a program in Wibbi, but it is not showing up in Juvonno, refresh the patient's profile
-
In the Patient Profile, under Documents, check for a green checkmark under Visible in Portal. This tells you that the program can be accessed by the patient when they are logged into the Patient Portal.
Troubleshooting
I created a program in Wibbi, but I do not see it in Juvonno
- Refresh the patient's profile and reopen the Wibbi tab. If the program still does not appear, verify that the program was successfully saved in Wibbi.
The Wibbi window does not open
- Make sure pop-ups are not being blocked by your browser
- Confirm that the Wibbi integration has been configured and that you have an active Wibbi license
The patient cannot see the exercise program in the Patient Portal
- Go to the Documents tab in the Patient Profile. Find the program and make sure that it has been shared by confirming a green checkmark appears under Visible in Portal:
The exercise program PDF is missing from the Documents tab
- Refresh the patient's profile and confirm the program was successfully saved in Wibbi
Wibbi Support
Need help with Wibbi? For support inquiries or to request a free online tutorial, contact the Wibbi Support Team at support@wibbi.com.