How to Sync Your Juvonno Schedule with a Personal Calendar

Juvonno allows you to sync your scheduled appointments with a personal calendar such as Google Calendar, Microsoft Outlook, Apple Calendar, or another third-party calendar application. This can help practitioners view their schedules alongside their personal or team calendars in one place.

This article walks you through how to connect your Juvonno schedule to an external calendar application.

Calendar Sync Security

When syncing Juvonno with a third-party calendar, only the following appointment details are shared:

• Patient first name
• Appointment date
• Appointment time

No additional personal or health information is included in the calendar sync. This is similar to the information visible in patient appointment reminders.

Important Notes

• Calendar syncing is a one-way integration
• Changes made in your personal calendar will not update appointments in Juvonno
• Some calendar applications can take up to an hour to reflect appointment updates or cancellations

When to Use This

Calendar syncing is helpful when you:

• Want to view your Juvonno schedule alongside personal events
• Use a mobile calendar app to view your day
• Need quick visibility into your appointments outside of Juvonno

What You Need

• Access to your Juvonno user profile
• A supported calendar account:
  • Google Calendar
  • Microsoft Outlook
  • Apple Calendar 
  • Another third-party calendar  
• The Calendar App Integration module enabled in Juvonno (see below for instructions) 

Connecting Your Juvonno Schedule to a Personal Calendar

1. Click your name 
2. Select Profile

3. Open the Preferences tab

4. Find Calendar App Integration 
5. Click Connect

6. Select the calendar you would like to integrate: 
   • Apple Calendar 
   • Google Calendar

   • Microsoft Outlook 

      

7. Sign in to your selected calendar account when prompted
8. Follow the prompts provided by your calendar application to complete the connection

Connecting a Different Third-Party Calendar App

If you use another calendar application that supports calendar subscriptions:

1. Under Manually Subscribe, click Copy 

2. Open your third-party calendar application 
3. Paste the subscription URL into the appropriate calendar subscription field within your app
4. Save or subscribe to the calendar

Result 

Once connected, your scheduled Juvonno appointments will appear in your selected calendar application. 

Avoid Common Issues

• Ensure the Calendar App Integration module is enabled before attempting to connect
• Make sure you are signing into the correct calendar account
• Allow time for updates to sync between Juvonno and your calendar application

Troubleshooting

My appointments are not appearing in my calendar

• Confirm the calendar connection was completed successfully
• Check whether your calendar app requires manual refresh
• Wait up to one hour for updates to sync

Changes made in my calendar are not updating in Juvonno

• This is expected behaviour. Calendar syncing only sends appointments from Juvonno to your external calendar.

I do not see the Calendar App Integration option

• Contact your clinic administrator to confirm the module has been enabled and that you have the required permissions.

Enabling the Calendar App Integration Module 

The Calendar App Integration module must first be enabled in Juvonno. 

• This must be performed by someone with access to the General System Settings 

To enable the module: 

1. Go to Settings
2. Under System & Company Settings, select General 
3. Click Modules 
4. Navigate to Integrations
5. Find Calendar App Integration 
6. Set to Enabled 

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