How to Pay an Invoice in the Patient Portal

  • Updated

If your clinic has a Payment Gateway enabled, patients are able to pay outstanding balances via the Patient Portal. This article will walk you through How to Pay an Invoice in the Patient Portal

 

Step 1: Logging In

Log into the Patient Portal by entering your username and password.

 

Step 2: Open the Transactions Page

Select the Transactions tab located in the menu on the left side of the page.

 

 

Step 3: Select the Invoice

Outstanding invoices will have a number highlighted in red under Owing, once you've found the invoice, select Pay

 

Alternatively, if you have multiple outstanding invoices, you can choose to pay for them all at once by selecting Pay Multiple Invoices.

 

Then select the check boxes located down the left side of the page that you want to pay and select Pay Selected

Step 4: Pay the Invoice(s)

Enter your credit card details and select Submit Payment

 

 

Conclusion

When your payment is processed, the Owing amount in the Transactions window will be $0

Was this article helpful?

0 out of 0 found this helpful