Process and issue a refund without ever leaving Juvonno! This article will walk you through how to issue a refund with Juvonno Pay.
Step-by-Step Instructions
Step 1
On the left-hand nav bar hover over Accounting then select Invoice Search
Step 2
Enter the Invoice # or use the additional search features, then select Search
Step 3
Locate the invoice in the search results, press the button then View Payments
Step 4
From inside the pop-up window, press the button then View Payment
Step 5
Select Refund then confirm the Amount and Method, enter a Memo if needed, then Refund followed by OK
The refund will now be processed and the funds will be returned to the patient's card in 3 to 7 business days