Complaints Report

  • Updated

This report displays a list of Patient Complaints with this specific data

Gather a list of Patients that have appointments assigned with complaints within the date range. Details include the product/service codes, their appointment's durations and retail amount as well as the ICD Codes attached to the Complaint.


where-sm.pngWhere is it?

Start by navigating to Invoice-Icon.png Reports.

Under the Statistics heading, select Patient Complaints.


complete-sm.pngEnter in the details

Complete the Report Parameters in the available fields.


Parameters Explained

Click here for more about what each field represents.
Start/End Date

Enter the date range for the report

Select individual or all clinics

Default Practitioner
Select Default Practitioner or all 

Select this to select a third party payor

Select Active, Inactive or Discharged



Note: This report only exports into an Excel Spreadsheet

sample-sm.pngReport Sample:

Click on the image to view a larger sample of the excel output.


Columns & Calculations

Click here for more about what each field represents.
  • Patient Name and Area of Injury
  • Date
  • ICD Code 
  • Duration 
  • Billing Codes 
  • Total Billed 
  • Total # Appts
  • Total Duration  
  • Total Billed




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