Need to make a change to your Juvonno account? Our Support team can help.
Whether you’re adding a license or clinic, updating your billing information, or making changes to a subscription, just send us a request at support@juvonno.com and we’ll take it from there.
What Can I Request?
You can reach out to Support to:
- Add licenses to your account
- Reduce the number of licenses on your account
- Add a clinic to your account
- Update your credit card information
- Update your JComm subscription
- Update your group telehealth subscription
What to Include in Your Request
To help us find your account and get your your request moving as quickly as possible, please include:
- Your name
- Organization or clinic name
- Juvonno URL
If you're updating your credit card information, you'll also need to complete our credit card authorization form.
How to Contact Us
Send your request to support@juvonno.com with a brief description of the change you’d like to make. Don’t forget to include your name, organization or clinic name, and Juvonno URL.
What Happens Next?
Once your request is received, our Support team will review the details and get back to you if we need any additional information.
If your request requires a form or additional authorization, we’ll let you know what’s needed and walk you through the next steps.