If you need to make changes to your Juvonno account, our Support team is here to help.
You can contact Juvonno Support at support@juvonno.com for requests related to licenses, clinics, billing information, and subscriptions.
What Can I Request?
Reach out to Support when you would like to:
- Add licenses to your account
- Decrease the number of licenses on your account
- Add a clinic to your account
- Update your credit card information
- Update your JComm subscription
- Update your group telehealth subscription
Before You Contact Us
To help us locate your account and process your request as quickly as possible, please include:
- Your name
- Organization or clinic name
- Juvonno URL
If you are requesting a credit card update, please also complete the credit card authorization form.
How to Contact Support
Send your request to:
support@juvonno.com
Please include a brief description of the change you would like to make, along with your name, organization or clinic name and Juvonno URL.
What Happens Next?
Once your request is received, our Support team will review the details and follow up with you if any additional information or action is required.
For requests that require a form or additional authorization, Support will provide the next steps.