Weekly Updates & Fixes: September 15th, 2026

  • Updated

This week we are excited about improvements to campaign recovery, easier staff task reassignment, a more flexible patient search, and a smoother checkout experience.

 

What's New 

  • JComm: Campaign recovery now supports guided audience selection plus auto-run for resend and new batches
  • User Type Settings: Payment gateway settings, including Juvonno Pay, can now be managed through a dedicated User Type permission 
  • Juvonno Pay: The Juvonno Pay Dashboard now includes a direct link to purchase Stripe's BBPOS WisePOS E terminal which will soon be compatible with Juvonno Pay 
  • Checkout: Serial-tracked products now require a serial number to be selected before checkout. Cancelling serial selection will also remove the incomplete product line.
  • Reassign Follow-Ups: When a Staff profile is deactivated (deleted), you can now quickly reassign their open follow-ups, to-dos, and tasks from a pop-up
  • Patient Search: Patient Search now supports searching by full name, including names with spaces and lets you configure quick-search fields
  • TELUS eClaims: Billing updates now include additional insurer mappings and improved payor handling when submitting claims

 

Bug Fixes 

  • Fixed an issue where SMS messages could be sent to invalid sender or recipient numbers and opted-out patient with clear failure reasons now provided
  • Fixed an issue where Welcome Packages could incorrectly mark Portal Invitations as already sent
  • Fixed an issue where completing and invoicing could error when product serials were disabled
  • Fixed an issue where new Juvonno Pay processor setup could create payment flows that failed at checkout
  • Fixed an issue where Availability responses could raise warnings when Schedule Type data was missing

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