Past webinar recordings focused on billing, scheduling, reporting, charting, and clinic workflows in Juvonno.
December 17 | Manitoba Health Billing & Rejected Claims
Review Manitoba Health billing setup, claim submission workflows, rejected claim management, Code 44 corrections, claim cloning, and system balancing procedures.
December 3 | Refunds & Billing Corrections
Learn how to manage refunds and billing corrections, including updating insurance coverage on paid and split invoices.
November 26 | HCAI OCF-23 Billing & EHB Workflows
Review OCF-23 billing workflows, Extended Health Benefits (EHB) integration, block billing, supplementary goods billing, invoice corrections, and error prevention best practices.
November 19 | HCAI Setup & Treatment Plan Templates
Learn how to configure HCAI settings, apply billing codes, create OCF-23 and OCF-18 templates, manage tracking codes, and streamline treatment plan workflows.
November 12 | Commissions Setup & Payment Workflows
Explore commission setup, user access management, flat fee workflows, and different approaches for reviewing and paying commissions.
October 29 | Integrations & Connected Apps
Overview of Juvonno integrations including Wibbi, PhysiTrack, telehealth platforms, TELUS eClaims, the Juvonno mobile app, and payment gateway options.
October 22 | Schedule Views & Schedule Types
Compare the Multi-Clinic Practitioner, My Practitioners, and Resource Schedule views, and learn how Schedule Types support services, providers, and online booking.
October 15 | Discounts & Promotions
Review discount setup options including patient group pricing, third-party discounts, promotions, and on-the-fly billing discounts.
October 8 | Form Builder & Fillable PDFs
Learn how to create system forms and fillable PDFs using go codes, automatic data population, signature fields, and date fields.
October 1 | Practitioner Dashboard & AI Charting Tools
Explore Practitioner Dashboard features, appointment navigation, charting best practices, autosave workflows, chart locking procedures, and AI tools for dictation and SOAP note generation.
September 24 | Intake Form Builder
A comprehensive overview of the new intake form builder, detailing features like autosave, multi-page forms, and conditional logic; and the various elements such as signature pads, image uploads, and range scales, while emphasizing the importance of naming, versioning, and publishing forms. Lastly, how to set default intake forms, and share them with clients through various methods like welcome packets, direct emails, or QR codes.
September 17 | Patient Portal Setup & Features
Review patient portal setup, online booking controls, document sharing, appointment management, profile customization, and optional portal features.
September 10 | User Types & Staff Restrictions
Learn how to customize user permissions, restrict access to sensitive information, and manage scheduling, billing, charting, communication, and prescription access.
September 3 | Custom Fillable PDFS
Learn how to create custom fillable PDFs, map system fields, and generate read-only forms for clients and staff.
August 27 | JComm Campaign Management
Explore JComm campaign creation, triggers, templates, customization options, and communication formatting for email and text campaigns.
August 20 | Client Drop-Offs & Recalls
Learn how to manage client follow-ups, recalls, and drop-off tracking workflows to support patient retention and engagement.
August 13 | Subscriptions, Packages & Prepayments
Review setup options for subscriptions, packages, and prepayments, including their impact on revenue tracking and billing workflows.
August 6 | Manitoba Health Integration & Claims
Overview of Manitoba Health integration setup and claim submission workflows within Juvonno.
July 30 | Practitioner Report Cards & Clinic Reporting
Review Practitioner Report Cards and key reports including Clinic Statistics, Employee Sales Statistics, Patient Retention, and Patient Drop-Off reporting.
July 23 | Non-HCAI Treatment Plans & Tracking Ladders
Learn how to create non-HCAI treatment plans for WSIB/WCB, MVA cases, subscriptions, and task-based tracking workflows using Tracking Ladders.
July 16 | Inventory Management & Transfers
Comprehensive overview of inventory setup, product tracking, manual adjustments, purchase orders, consumables, returns, vendors, and inventory transfers.
July 9 | AHC Benefits & Tracking Ladders
Review workflows for managing maxed-out AHC benefits, treatment plan templates, ad hoc actions, onboarding workflows, and Tracking Ladder setup.
July 2 | Commissions Setup & Reporting
Learn how to configure commissions, categorize products and services, manage practitioner commission settings, and generate commission reports.
June 25 | HCAI Dashboard Billing & Error Corrections
Review HCAI Dashboard billing workflows, batch billing, invoice corrections, treatment plan verification, and service code accuracy best practices.
June 18 | Reports & Patient Insights
Explore accounting, invoicing, scheduling, payment, sales, and statistics reports, along with Patient Insights reports for communication and analysis.
June 11 | OCF-18 Templates & Billing Accuracy
Learn how to create OCF-18 templates, reduce billing errors, manage practitioner roles, and properly configure billing quantities and units of measure
June 4 | Payment Reconciliations & Invoice Corrections
Review payment reconciliation workflows including multi-payments, split invoices, overpayments, partial payments, and accounting period restrictions.
May 28 | OCF-23s, MIG Billing & EHB Workflows
Learn how to create OCF-23s, manage MIG billing, handle Extended Health Benefits scenarios, and process block fees and supplementary goods.
May 21 | Invoice Management & Refunds
Review key workflows for invoice corrections, refunds, and accounting tasks using the Invoice Search tool.
May 14 | HCAI Initial Setup & Treatment Plans
Overview of initial HCAI setup, provider configuration, billing codes, products and services setup, and treatment plan workflows.