Administrators can remotely log out active staff members in Juvonno when a user has left themselves signed in or when a license needs to be reassigned. This article walks you through locating and logging out active users from the system.
When to Use This
Use this article when:
- A staff member is logged in but no longer needs access
- All available licenses are in use and another user needs to log in
- You need to immediately end an active session
Permissions
- An Admin Level 2 profile is required
Contact your clinic administrator if you do not have the required access
Logging Out Active Staff
- Go to Settings
- Under System & Company Settings, select General
- Click Security
- Navigate to the Active Licenses section
- Click Active Users Page
- Find Users Logged In and select the staff member you want to log out
- Enter your password
- Click Logout
Result
- The selected staff member is logged out immediately
- Their active license is released
- Another user can sign in using the available license