Physitrack : Security & Compliancy

  • Updated

Physitrack is secure, encrypted and compliant:

HIPAA, PHIPA (Canada) and GDPR compliant technology. BAA is included.

Audio and video encryption ensures that PHI remains secure.

ISO27001 - audited engineering

Fixed IP addresses for advanced firewall rules

Runs on AWS (secure SOC3 compliant)

Encryption of calls

Physitrack Telehealth is built around protecting the confidentiality, integrity and availability of your client data. Video and audio streams between call participants are encrypted with AES 256-bit encryption. This includes screen sharing.



Data storage

  • No audio or video is recorded by Physitrack.
  • The only data that we store is data about your call (so-called metadata), such as the start time, end time, duration, name of the client you spoke with, etc.
    The purpose of this is to help you gain insight (and invoice) your clients, and for Physitrack to technically monitor performance of our platform and resolve tech issues.
  • Your data is stored securely in our ISO 27001 and SOC2 certified data center.
  • More information about which data is processed by Physitrack

Was this article helpful?

0 out of 0 found this helpful