How to Create and Add Staff Groups

  • Updated

In this article, you’ll learn how to create Staff Groups and assign them to employee profiles.

Staff Groups help you organize Administrators, Practitioners, and Employees across your clinic(s), making it easier to manage access, communication, and scheduling.

Staff Groups are used to:

  • Send internal messages to specific groups
  • Filter reports by staff type
  • Control which schedules users can view

By creating clear Staff Groups, you can ensure the right people have access to the right information.

Multi-Discipline Clinics

For multi-discipline clinics, Staff Groups provide a simple and effective way to organize staff by role or modality and manage schedule visibility.

Common examples of Staff Groups include:

  • Administrators
  • Athletic Therapists 
  • Chiropractors 
  • Management
  • Massage Therapists 
  • Nurse Practitioners 
  • Physiotherapists
  • Psychologists

Single Discipline Clinics

If your clinic operates within a single discipline, it's recommended to create: 

  • One Staff Group for Practitioners 
  • One Staff Group for Administration/Front Desk Staff

This structure keeps scheduling and access organized without adding unnecessary complexity. 

How to Create a Staff Group  

Step 1 

  1. Go to Settings 
  2. Under Staff , select Staff Groups

Step 2 

Select + New Group

Step 3

Complete the following fields and then click Save to finish setting up a new Staff Group: 

NameEnter the name of the Group (e.g., Massage Therapist or Chiropractor
DescriptionOptional description of the Staff Group 
Available Dashboard
  • Clinics with one location: select My Practitioners 
  • Clinics with multiple locations: select Clinic Practitioners to allow users to choose which location's schedule they want to view 
Allow Dashboard OverrideAllows employees to change their Dashboard view 
Offsite Restriction Limits system access outside the clinic, if required 
Site IP Addresses 

Best used for hard-wired IP addresses

Select Add Current IP to populate the field automatically 

Users within this group will only be able to log in from the listed IP address

How to Add Staff Groups to a Profile

  1. Go to Settings 
  2. Under Staff, select Administrators or Practitioners, depending on the employee you're updating   
  3. Open the Profile you would like to add a Staff Group to 
  4. In the Profile tab, find Group
  5. Select the Group from the dropdown menu 
  6. To add more than one Staff Group, click Add a group 

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