Whether you want to add or remove a patient's ability to select their own default appointment reminder type, this article will walk you through How to Edit a Patient’s Access to Set Their Default Reminder Type.
| Note: If you don't have access to these settings, please contact your clinic administrator |
Step 1: Navigate to General System Settings
Go to Settings then select General
Step 2: Edit Portal Settings
Inside General System Settings select Portal
Then, under Portal Profile, use the drop down menu beside Default Reminder to Enable (Allow patients to choose) or Disable (restrict Patients from choosing) then Save
The Result
Based in your selection, your patients will now either be able or unable to set their own default appointment reminder type inside the Profile section of your Patient Portal.