When appointments are cancelled, you can decide whether or not they display on the Schedule as Cancelled or hide them so the slot is cleared. This article will walk you through How to Show or Hide Cancelled Patient Appointments on the Schedule.
Step-by-Step Instructions
Step 1
While logged into Juvonno, select Settings
Step 2
Under System & Company Settings select General
Step 3
Select Scheduling
Step 4
Scroll down to Display Cancelled Appointments under Dashboards and set the dropdown menu to Disabled to hide or Enabled to show, then Save
Your cancelled appointments will now be shown or hidden based on your selection
Cancellation Filter
Depending on the System Setting you can still view them by using the individual Cancellation Filter. This filter is located in the top right corner of the schedule while logged into Juvonno. You will need to reset this each time you log in.