FAQs
General
- Help, Live Chat and Customer Support Call 🎥
- Which Browser works best with Juvonno on all Devices?
- How to Clear Computer Cache using Chrome?
- How to 'Hard Refresh' Any Browser
- How to fix Chrome's 'Grey Screen' PDF Issue?
- How can I use Juvonno with an iPad or Tablet?
Clinic Operations
- How to Enable Clinic Pricing
- How to add or adjust content in Email Reminders
- How to Set Up Third Parties
- How do I Add a New Staff/Employee?
- How to Set Up Departments & Categories?
- How to Set Up Products and Services?
Billing
- How to Manage Invoice Splits and Assign Insurance Billing Orders
- How to Pay an Invoice with Multiple Payment Methods
- How to Create a Third-Party Invoice & Generate the Insurance Form
- How to Invoice an Appointment without Payment?
- How to Create an Invoice without an Appointment
- How to Edit an Invoice?
Scheduling
Reports
Charting & EMR
Patient Portal
Integrations
Security
- How to Release a License (Force a User's Logout)
- Security FAQ
- List of Security Features
- How to enable Two-Factor Authentication
- How Secure is my Stored Data?
- Integrated Third Party Services Security FAQ
Privacy
- Privacy Compliance for Clinics in Ontario
- Privacy Compliance for Clinics in Alberta
- Privacy Compliance for Clinics in British Columbia
- PIPEDA and Other Privacy Laws in Canada
- Juvonno and BCACC Members
- GDPR Consent Language