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⇆ Update Highlights |
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⇆ Split Invoicing Upgrade |
Invoices now support multiple splits and can be edited from many areas of Juvonno.
An invoice can now be split to any number of payors per line item*
Edit invoice splits and manually manage which payor is assigned
Access splits from the Invoice menu, Add a Payor link or Receive Payment window
View Remaining Coverage directly from the Invoice Split window
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Notes: Fully paid invoices cannot be edited or split, while partially paid invoices can have their remaining balance reassigned to another payor. |
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⇆ Insurance Billing Order |
Assign the billing order for patients with multiple insurances to automate checkout. Set your insurance profile's billing order to either: 1st, 2nd, 3rd, 4th, 5th, or N/A
Using the default 'All Active Insurers' option, the system will auto-split on checkout
The assigned billing order will display on the checkout screen for review
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Notes: All previously 'Defaulted' insurances are now assigned as the '1st' insurance. Any insurances assigned as 'N/A' will not be included in the billing order. |
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⇆ Invoice Editor |
A simplified editor to modify certain aspects of (non-split) invoices. Invoice Search > Invoice > Edit Invoice to access the new editor
Only applicable invoices can be edited
Split invoices cannot be edited here as they are interlinked
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Note: Learn more about which type of invoices are editable here. |
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⇆ JuvonnoComm 2.0 |
JComm's latest UI update brings new templates, triggers and more!
The new campaign builder makes setting up campaigns a breeze
Select from 16 prebuilt templates or use the custom option to start from scratch
Text campaigns support multi-messages and the editor displays character counts
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Note: Learn more about JComm and its capabilities here. |
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⇆ Instant Patient SMS Chat |
JComm's plans include the new feature to instantly chat with your patients via text.
Receive incoming text notifications within Juvonno's header
Reply back within the chat thread and set messages back to unread if necessary
Based on your user's Default Clinic, view only those clinic's patient's notifications
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Note: Enable notifications for your user in your Profile > Preferences tab. Learn more about the Patient Chat feature here. |
More Release Updates | 2021-09-01
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▪ Jcomm 2.0: Added trigger based on Patient Profile creation
▪ Jcomm 2.0: Added trigger based on Balance Owing
▪ Jcomm 2.0: Added Send Date option of '2 Months After'
▪ Jcomm 2.0: Added Send Date option of '3 Months After'
▪ Jcomm 2.0: Added Invoiced Item 180, 270, 365 and 720 Send Date options
▪ Jcomm 2.0: Added Last Appointment 180 and 720 Send Date options
▪ Jcomm 2.0: Added Patient Status selection in the Audience tab
▪ Jcomm 2.0: Added 'Opened' Email stats to campaign reports
▪ Jcomm 2.0: Embedded 'Unsubscribe' option for text messages
▪ Jcomm 2.0: Automated 'Resubscribe' option for text messages
▪ Jcomm 2.0: Added a template selection menu with preview
▪ Jcomm 2.0: Added a Patient list builder to the Audience tab
▪ WSIB MTBI Mid-Point: Added PDF-Fillable form to library
▪ WSIB MTBI Supplementary Report: Added PDF-Fillable form to library
▪ WSIB MTBI Initial Assessment: Converted form to PDF-Fillable
▪ WSIB MTBI Outcome Summary: Converted form to PDF-Fillable
▪ WSIB Non-Surgical Fracture Assessment: Converted form to PDF-Fillable
▪ WSIB Non-Surgical Fracture Summary: Converted form to PDF-Fillable
▪ WSIB Physiotherapy Assessment: Converted form to PDF-Fillable
▪ Purchase Orders: Added 'Bill To' and 'Ship To' menus
▪ Purchase Orders: Added Vendor Item # to Product/Service settings
▪ Purchase Orders: Updated Purchase Order template and layout
▪ Purchase Orders: Added line item #, SKU and description to template
▪ OHIP Integration: Added login details per clinic for multi-clinic integration
▪ OHIP Integration: Added a clinic selection when generating submission files
▪ Quick Invoice: Now preselects the default insurance based on patient
▪ Quick Invoice: Now preselects the default treatment plan based on patient
▪ Treatment Plan Templates: Now includes the Action's memo field
▪ Treatment Plan Templates: Can now be assigned to a specific clinic
▪ Chiropractic Exam: New built-in chart added for chiropractor's exam
▪ Chiropractic Re-Exam: New built-in chart added for chiropractor's re-exam
▪ Telus Transactions: Now has Patient Name and Company Claim ID columns
▪ Telus Forms: Converted Telus Authorization & Consent form to PDF-Fillable
▪ TD Terminal Integration: Added option to Payment Gateways
▪ Loyalty Points Report: Now includes a clinic filter per profile default clinic
▪ Patient Lookup: New Payment without invoice now displays a credit memo
▪ Credit Memo: Template now includes the original payment method
▪ Saved Credit Cards: Added option for storing credit cards per gateway
▪ Charting Timeout: Added warning notification before sending user to re-login
▪ Previous Charts: The 'Jump To' previous charts menu is now scrollable
▪ Portal Booking: Added 365 Days option to Schedule in Advance on the Portal
▪ COVID Survey: Updated Question 4 regarding travelling outside of Canada
▪ Appointment Email Reminders: Added setting to toggle Practitioner's name
▪ Invoice Emails: Added setting to toggle Practitioner name
▪ System Update: Profile > Accounting tab display of credit cards revised
▪ System Update: Fixed Duplicate Actions after 'Development Completed'
▪ System Update: Reactivation of deleted patient profiles is now supported
▪ System Update: Swapped Purchase Order PDF's Bill to and Ship to areas
▪ System Update: Revised 'Todo's' popups to support display 10+ at once
▪ System Update: Fixed 'blank' SMS threads in Patient Chat
▪ System Update: Quick Invoices with Jcomm's Invoiced Item trigger added
▪ System Update: Prevent HTML paste into body of Jcomm's Text Campaigns
▪ System Update: Revised Jcomm's Custom Template swap on existing campaign
▪ System Update: Revised Jcomm's Patient List Builder with Patient Group filter
▪ System Update: Revised display/calculation issue with secondary coverages
▪ System Update: Revised Company Logo on Purchase Order templates
▪ System Update: Revised OCF23 PDF to populate Section 6 b) and c) text
▪ System Update: Fixed Closing Accounting Periods with custom month selection
▪ System Update: Revised 'Schedule Next Appointment' Schedule Type selection
▪ System Update: Revised Patient Portal One-time Consent setting