Administrator Staff Profiles set up with Level 2 access will be able to edit User Names and Passwords of other Staff however, no other level will be able to edit the Level 2 Password.
A single Level 2 Administrator profile is created per system which has advanced functionality, such as access to provincial billing modules, Telus eClaims field setup, and the ability to create other level 2 users.
This level of user is also able to log out Staff who have not logged out of the system using the Log out button.
To release a locked license go to Settings, General, Security, Active Users. Select the staff member name and enter your password and select Logout.