When submitting an invoice to Telus, at times you may need to void a submission.
You will see the option to Nullify Claim right after the submission process is complete.
If you have closed the submission window and need to void the submission:
1) Navigate to Accounting > Invoice Search
2) Search by patient name or invoice number to locate the submitted invoice
3) Select the icon left of the invoice and choose Submit via TELUS Health eClaims. (This will display the results from the original submission.)
4) Locate and select Nullify Claim found on the bottom right.