There are several places you can view credits and gift cards.
1. Credits and Gift Cards (Patient Profile)
Open the Patient Profile, History tab, Credit tab.
In the search section enter the search criteria and perform the search. Credits will appear in a list at the bottom of the page.
3. Accounting Gift Cards
Go to Accounting>Gift Cards. Do a search for the Gift Card.
When a patient has a credit and you complete and invoice, at the top of the receive payment window you will see a note the patient has a credit.