How to set a claim Status back to New
From the Home page go to the "Appointment Claims" link.
The Appointment Claims Search page will open.
Set the date range based on the remittance dates.
Set the status field to "Rejected".
Click the icon to the left of the claim item. Select "Update" Status option.
Next to the "New Status" field select "Receivable (New").
This puts the claim back to "New" and will be submitted again in the next submission.