Telus eClaims EOBs (Explanation of Benefits)
1) Using an Admin Level 2 login, navigate to the Accounting tab
2) Under the Telus heading select Transaction History
3) Click the menu icon to the left of a statement to view the EOB
| Note | Statements for voided invoices are also voided and will not display correctly. |
Patient Profile
1) Open the Patient Profile and select Documents
2) Filter by the Category "Billing Submission"
Any eClaims-related statements (EOBs/ACKs) will appear within this category.
Patient Profile
Open the Patient Profile, History, Invoices tab and view the Invoice. Telus is indicated on the invoice.
Schedule
From the schedule, select a Telus-billed appointment and choose "View Invoice".
Payments Received Report
Go to Reports, Payments Received and select "Telus".
Day End Report
Go to Reports, Day End Report.
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