Telus eClaims EOBs (Explanation of Benefits)
1) Using an Admin Level 2 login, navigate to the Accounting tab
2) Under the Telus heading select Transaction History
3) Click the menu icon to the left of a statement to view the EOB
Note: Statements for voided invoices are also voided and will not display correctly.
1) Open the Patient Profile and select Documents
2) Filter by the Category "Billing Submission"
Any eClaims-related statements (EOBs/ACKs) will appear within this category.
Open the Patient Profile, History, Invoices tab and view the Invoice. Telus is indicated on the invoice.
From the schedule, select a Telus-billed appointment and choose "View Invoice".
Payments Received Report
Go to Reports, Payments Received and select "Telus".