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Start browsing through our 400+ articles using these directories:
Getting Started
Serves as the introduction to Juvonno and provides the key settings to consider prior to use. Depending on your location, preferences, workflow and addons purchased, you will want to set up your system to best fit your needs.
Build the Schedule
Provides details on your schedule home screen including how to create schedule types, schedule appointments, and use all the features found within.
User Guides - Manage your Staff
Covers all Staff-related setup and features including a complete breakdown of staff profiles and the personal dashboard. Learn how to create availability, set preferences, adjust access and more.
Patients
Learn every aspect of Patient Profiles, broken down by each tab and the details within. Set up to utilize the Waiting List, and get tips on use-cases with the Advanced Search feature.
Accounting
Serves all financial-related features and topics found within Juvonno's Accounting tab. This includes Billing, Receivables, Print Batching, Credits, Gift Cards, Payables, Commissions, Purchase Orders, Inventory and Periods.
Communication
Covers all details found within Juvonno's Communication tab, including Email notifications, Appointment reminders, Text Messages, Instant Staff Chat and Internal Staff Email.
Reports & KPIs
Organized to match Juvonno's Reports section, find all available data exports here. Most reports are able to output to PDF, Excel and CSV. The Excel and CSV options often include more data and allows for sorting while the PDF presents a clean interface that's ready for print.
Settings
If you want to locate and learn more about customizing your Juvonno interface and experience, find all of the setup options organized to follow Juvonno's Settings tab itself.
Integrations
Covers all of Juvonno's 3rd-party integrations and detailed articles explain how to set up and use them. This includes Telus eClaims, Teleplan, Manitoba Health, HCAI, OHIP, Alberta Provincial Health, Wibbi, Swipe Card, Faxing, STRIPE and Moneris payment processors.
Optometry
Find out how to set up optometry-related products and services, chart exams for patients, where to edit settings specific to optometry and the common workflows to help your staff out.
Patient Portal
Covers everything there is to know about the Patient Portal, from both the staff and the patient's point of view. Follow the settings to get your portal up and running, and learn of methods to integrate with your company website.
FAQs and Support
All remaining frequently asked questions and direct support lie here. If you have any suggestions or questions you would like to have listed, leave a comment and Juvonno's staff will provide an answer.
| Tip | After the first three categories, all others are based on Juvonno's main navigation menu. All subsections of the menu are nestled within their respective categories in Zendesk. |
View the Complete Category and Section Site-Map
| Category | Sections Within |
| Launch Your Clinic | General Setup Video Library Exporting Guides |
| Build the Schedule | Schedule Menus Schedule Features Appointments |
| Manage Your Staff | Staff Features Staff Profiles Dashboards |
| Patients | Patient Features Patient Profile Waiting List |
| Accounting | Billing Receivables Print Batching Credits Gift Cards Payables Commissions Purchase Orders Inventory |
| Communication | Appointment Reminders Text Messages Internal Messages Staff Chat |
| Reports & KPIs | Reports by Heading Key Performance Indicators |
| Settings | Settings by Heading Imports |
| Integrations | Telus Teleplan Manitoba Health HCAI OHIP Alberta Provincial Health Wibbi Payment Processing Swipe Card Check-in Faxing |
| Optometry | Workflows Exams Products & Services Settings |
| Patient Portal | Portal Settings Website Integration Patient Perspective |
| FAQs & Support | General FAQs Troubleshooting |