If you are a current user of the Telus eclaims Portal, this article will walk you through How to Connect your Telus Account to Juvonno.
System Setup
Step 1
Navigate to Settings then select General
Step 2
Select Modules, then locate Telus Health Eclaims under Integrations and set it to Enabled then Save
| *Important: If you don't have this option, please contact support@juvonno.com and our support team will activate it for you |
Telus Data Portal
Step 1
Log into the Telus portal https://sso.telushealth.com
Step 2
Select I accept
Step 3
In the top left side of the page, select the icon then select the Banking Information
This page will give you access to the data required to enter into Juvonno.
1. CPR Organization ID
In Juvonno under the Telus Health eClaims section there are 2 fields that need to be completed.
a. It reads CPR Organization ID.
In Teluls it reads Telus Provider ID.
Juvonno
Telus
b. CPR Work Location ID
In Juvonno the field reads: CPR Work Location ID.
In Telus it reads Location IDs.
How to Add Telus Health to a Practitioner's Profile
Step-by-Step Instructions
Step 1
Inside a Practitioner's profile, go to the Telus Health tab.
Step 2
When opened, the window will show you the fields that need to be completed. If you only have 1 location you will only need to complete the first box with Default Telus Health Provider Settings.
a. License #
Enter License # found on the Telus Health Portal into this field
b. CPR Provider #/TELUS Provider ID
Enter the TELUS Provider ID found on the Telus Health Portal into this field
c. Username & Password
Enter in the Username and Password you use to log into the Telus portal to submit claims.
| Note | When Telus requires you to change your password you must log into Juvonno and open each practitioner profile, go to the Telus Health tab and enter the new password. |
d. License Issuer
Select the appropriate option from the drop down in Juvonno
e. License & Practitioner Type
Select from the drop down options in Juvonno.
Multiple Licenses
If the practitioner has more than 1 licenses you will click the Add Another License and enter their second license information.
The next window will display another license box where you will enter the practitioners data and Save at the bottom of the page.
Multiple Locations
If you have more than 1 location you will enter the details for each location in it's own window under the Clinic section. The example below shows 2 locations, 1 is for Clinic Rehab and 1 is for Mississauaga Location. Enter the details relevant for each location. Save at the bottom of the page.
| *Note: When filling in individual clinic profiles, DO NOT filling in the Default |