Feature Overview & FAQ: Juvonno Pay

  • Created

Juvonno Pay offers a fast, easy, and secure way to increase your revenue without adding to your workload. Effortlessly accept online payments through the Patient Portal and streamline in-person transactions during appointments. In this article we’ll explore some of the features of Juvonno Pay and how it can benefit your clinic.


How Does it Work?

Juvonno Pay is a seamlessly embedded PCI-compliant payment gateway within your Juvonno system. With a hassle-free setup, easy access, and dedicated support—all conveniently centralized in Juvonno—it simplifies how you get paid. Similar to other payment gateways, Juvonno Pay allows you to accept payments online via your Patient Portal but with a few added benefits!


Juvonno App - Transactions - Submit Payment – 1.jpg


Key Benefits

  • Enjoy a flat 2.75% per-transaction rate
  • Accept all major debit and credit cards 
  • Securely store cardholder information 
  • Set up recurring billing with a card on file
  • Direct and manage funds to clinic-specific bank accounts
  • Collect pre-payments during online booking process
  • Access reports and support 
  • Do it all inside your Juvonno system
  • Coming in 2024: In-clinic payment terminals

What are the Costs?

Juvonno Pay has a flat rate of 2.75% per-transaction on all online transactions. There are no hidden fees, no surprises and no contracts.

Juvonno Pay (1).png

*Note: Please be aware that when processing a refund, whether it is a full or partial refund, the initial transaction is still subject to the initial 2.75% per-transaction rate.


Where do I Sign Up?

Access the merchant application form in Juvonno. Navigate to Settings > Juvonno Pay Merchant Sign up under Accounting.


From there you’ll be directed to the merchant application form. Once your application is approved, you’ll be ready to go live with Juvonno Pay in a matter of minutes. 


Click here for step-by-step instructions on How to Set up Juvonno Pay


How long will the merchant application approval process take?

The underwriting process usually takes 2-3 days and thereafter additional documents may be requested to complete the process.


Is it Secure?

Yes! Juvonno Pay is fully PCI compliant, the highest level of audit in the payment card industry, ensuring bank-level security. Juvonno is committed to safeguarding your data on all levels and at all times. As with all data stored inside Juvonno, the data you collect is protected by Juvonno’s 256-Bit Encryption security system that aligns with global security standards.

Further Reading: How to Set up Juvonno Pay

How to Issue a Refund with Juvonno Pay

Was this article helpful?

0 out of 0 found this helpful